Not yet taking advantage of computerized scheduling?

Not yet taking advantage of computerized scheduling, dispatching and other daily business tasks? Here are two Web-based solutions, which could get you to erase the whiteboard for good.

Aimed at helping small- to mid-sized field service businesses, and customizable for HVAC service contractors, each solution includes capabilities designed to facilitate customer relationship management and job scheduling, dispatching, tracking, billing and invoicing entirely through the Internet. The applications can handle multiple location operations. With either solution, the developer/host maintains the software and hardware for a very affordable monthly fee. There is nothing to download or install — users log in from any computer, laptop or PDA connected to the Internet in the office or in the field, or before or after hours at home.

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